1.0 Our core beliefs regarding user privacy and data protection
- User privacy and data protection are human rights
- We have a duty of care to the people within our data
- Data is a liability, it should only be collected and processed when absolutely necessary
- We loathe spam as much as you do!
- We will never sell, rent or otherwise distribute or make public your personal information
2.0 Relevant legislationAlong with our business and internal computer systems, this website is designed to comply with the following national and international legislation with regards to data protection and user privacy:
- UK Data Protection Act 1988 (DPA)
- EU Data Protection Directive 1995 (DPD)
- EU General Data Protection Regulation 2018 (GDPR)
- Data Protection Act 1988
3.0 Personal information that this website collects and why we collect itThis website collects and uses personal information for the following reasons:
3.1 Site visitation trackingUnlike most websites, this site does not use any tracking cookies to track user interaction. (see section 6.0 below).
3.2 Contact forms and email linksShould you choose to contact us using the contact form on our General Enquiries, Faulty Product pages, the information you provide will be stored so that we may process your enquiry, we will not pass this information to any third party. If you contact us by clicking on an email link like this one, none of the data that you supply will be stored by this website or passed to / be processed by any of the third party data processors defined in section 6.0. Instead the data will be collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP). Our own SMTP servers are protected by TLS (sometimes known as SSL) meaning that the email content is encrypted using SHA-2, 256-bit cryptography before being sent across the internet. The email content is then decrypted by our local computers and devices. However, not all mail servers are secured in such a way. Therefore, we would suggest that you always consider email as an insecure medium and not include personal, confidential or otherwise sensitive information within an email.
5.0 How we store your personal information
If you place an order with us, the information you provide will be stored within this website’s database. This is the only instance where personal data will be stored on this website. This data is currently stored in an identifiable fashion; a limitation of the content management system that this website is build on (WordPress). In the near future we aim to change the storage of this data to a pseudonymous fashion meaning that the data would require additional processing using a separately stored ‘key’ before it could be used to identify an individual.
Pseudonymisation is a recent requirement of the GDPR which many web application developers are currently working to fully implement. We are committed to keeping it as a high priority and will implement it on this website as soon as we are able to.
6.0 Our third party data processors
We do not use third parties to process personal data on our behalf.
7.0 About this website’s serverThis website is hosted by Inmotion Hosting, within a data centre located in the first-ever Green Data Center in Los Angeles, CA. Full details of InMotion Hosting’s data centre can be found here. All traffic (transferral of files) between this website and your browser is encrypted and delivered over HTTPS.
8.0 Links to other websitesOur website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
9.0 Controlling your personal informationYou may choose to restrict the collection or use of your personal information in the following ways:
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at firstname.lastname@example.org
We will not sell, distribute or lease your personal information to third parties.
You may request details of personal information which we hold about you under the General Data Protection Regulation 2018. A small fee will be payable. If you would like a copy of the information held on you please write to:
Oakwell Carpentry Contractors is a trading name of Oakwell Building Services Ltd registered in England with number 3263351 and with VAT number 688771759
Oakwell Carpentry Contractors
The Old Farmyard,
Sheering CM22 7GX
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.